Riverstone is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information.  This Privacy Policy describes our practices in connection with information that we collect through activities that link to this Privacy Policy including websites and through your interactive business with Riverstone.

By using our website and submitting your personal information through our Site or services, you acknowledge that we handle your personal information under the terms of this Privacy Policy, and you understand that our collection, use and disclosure of your personal information is as set out in this Privacy Policy. This Privacy Policy also sets out your rights regarding your personal information.

INFORMATION WE MAY COLLECT

We collect information that you share with us such as name, email address, and telephone number.

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies.  Cookies can make the website more useful by storing information about your preferences for a particular website or a service.  This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to.  The information does not usually directly identify you, although it does identify a user’s computer.

Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser settings to prevent that. You can also disable cookies; however, you may not be able to take full advantage of all aspects of our website if you do so.

We may also use Google Analytics and other Google and Microsoft services to track website performance and collect visitor insights. This information helps us to continuously improve your website experience and our services. You can learn more, including about how to opt-out, at the below links:

https://policies.google.com/privacy

https://tools.google.com/dlpage/gaoptout

https://adssettings.google.com/

We ask for your consent to place cookies or other similar technologies on your device.  You can withdraw your consent to the use of cookies by contacting us.  You can also use your settings on your personal devices to delete cookies.

HOW WE USE INFORMATION

We use your information solely for legitimate business purposes.  We will process your information for the purposes of operating our website and communicating with you as necessary to provide our services to you, for instance, when responding to your inquiries, undertaking marketing activities, improving our website and services, and for the purposes of detecting or preventing illegal activities.  We will never sell your personally identifiable information.

SHARING YOUR INFORMATION

We do not share your personally identifiable information with companies, organizations, or individuals except with domain administrators, for external processing (such as our affiliates, service providers and other trusted businesses to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures), and for legal reasons.

HOW WE PROTECT YOUR INFORMATION

Riverstone takes the security of your personal information very seriously.  We take precautions to maintain the security, confidentiality, and integrity of the information we collect.  Such measures include organizational and technical security measures designed to keep your personal information safe.  We implement access controls designed to limit access to the information to the extent necessary to accomplish our services.  We also employ various security technologies to protect the information stored on our systems.  We routinely test our security measures to ensure that they remain operational and effective.  Please be aware that, unfortunately, despite these efforts, no security measures are failsafe, and we cannot guarantee the security of your personal information.

WHERE YOUR INFORMATION IS STORED

The information we collect will be processed and stored in the United States.

HOW LONG WE KEEP YOUR INFORMATION

We keep your information as long as necessary to fulfill the purposes associated with your request and services, we provide to you or for a period during which we reasonably anticipate providing services.  We may retain your information after we stop providing services in order to comply with our legal and regulatory obligations, to allow for fraud monitoring, detection and prevention activities, to comply with our tax, accounting, and financial reporting obligations, and to enhance future services to you.

INFORMATION FROM MINORS

We do not knowingly collect information from individuals under 16 years of age.

CALIFORNIA RESIDENTS

If you are a resident of California, you are granted specific rights regarding access to your personal information.

The California Online Privacy Act, the California Consumer Privacy Act of 2018 (CCPA), and the regulations promulgated under those laws provide you with certain rights, including the right to know, the right to delete, the right to opt-out, and the right to non-discrimination for exercising your rights.

As a California resident and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information.  You may request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about categories of your personal information collected or disclosed; purposes for which this personal information was collected; categories of sources of personal information; and categories of third parties with whom we disclosed this personal information.

As a California resident you may request a copy of the personal information and that we delete the personal information we have collected from you, subject to certain limitations under applicable law.  You also have the right to exercise these options free from discrimination.  To submit a request to exercise any of the rights described above, please contact us using the methods described in the Contact section below.

California’s “Shine the Light” law (California Civil Code Section 1798.83) permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.  If you are a California resident and would like to make such a request, please contact us using the methods described in the Contact section below.

SMS DISCLOSURE

By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.

UPDATES TO THIS POLICY

We will update this Privacy Policy from time to time to reflect new services, changes in our privacy practices or relevant laws.  Any changes are effective when we post the revised Privacy Policy.  We may provide you with disclosures and alerts regarding the Privacy Policy by posting them on our website.

CONTACT

If you have questions or comments about this policy or would like to withdraw your consent to the use of cookies, please contact us. We can be reached at info@rlx.us or 980-595-7394.