Appliance Manufacturers

Yes. Riverstone provides final mile delivery, in-home placement, and installation services for major appliances including refrigerators, ranges, dishwashers, washers, dryers, and over-the-range units. Two-person motor carrier delivery teams experience in proper handling, room-of-choice placement, and appliance hookup. Removal and haul-away of old appliances is also available. 

Yes. Riverstone operates warehouses and trailer pools nationwide, managing both middle mile and final mile under one operating model. That means fewer handoffs between carriers, clearer ownership when something needs to change, and one point of contact across the full delivery chain — from your distribution center to the customer’s home.

Riverstone delivers 97.3% of shipments damage-free. For appliance shipments, handling protocols include two-person lift requirements, blanket wrap, padded equipment, and staged unpacking. Damage claims are documented on delivery and resolved through a defined claims process.

Yes. Riverstone covers 100% of U.S. ZIP codes for appliance delivery, including rural markets and secondary markets. Coverage is maintained through a combination of dedicated capacity and a network of 50,000+ motor carrier partners.

Yes. Riverstone works with national appliance manufacturers managing high-volume, recurring delivery programs across multiple regions simultaneously. Enterprise programs provide dedicated capacity, custom delivery workflows, and account management scaled to your volume. For seasonal surges, product launches, or regional expansion, Flex provides on-demand access to the Riverstone network without a long-term volume commitment.

Riverstone is purpose-built for big and bulky delivery to homes and businesses. That means two-person motor carrier teams, appointment scheduling coordinated around customer availability, in-home placement and installation, and end-to-end visibility from your DC to delivery confirmation. For appliance manufacturers, that’s the full service model, not an add-on. 

Yes. Riverstone delivers appliances across residential, retail, and commercial destinations. Residential deliveries include two-person placement, hookup, and old unit removal. Retailer deliveries are coordinated around store scheduling and receiving requirements. New construction and job site deliveries are supported through Riverstone’s home builder and contractor programs.

Riverstone Logistics maintains a 98% on-time delivery rate across its network. For appliance manufacturer accounts, on-time performance is tracked against customer-confirmed delivery windows. Delivery teams coordinate scheduling so that appointments are met and customers aren’t left waiting.

Yes. Riverstone has experience integrating with DispatchTrack, Descartes, FarEye, PackageAI, and proprietary manufacturer and retailer systems. RLX is powered by Onward, enabling faster onboarding and real-time visibility from origin through final delivery confirmation.

Enterprise is designed for manufacturers with consistent, high-volume delivery programs that benefit from dedicated capacity, custom delivery protocols, and deeper operational integration. Flex provides access to the Riverstone carrier network for manufacturers that need scalable capacity — for product launches, overflow volume, or regional expansion without a long-term volume commitment.