Furniture Brands

Yes. Riverstone handles multi-piece orders as a single coordinated delivery, with a network of motor carriers experienced in navigating doorways, stairs, and tight spaces. Room-of-choice placement is standard, not an add-on.

Our network of motor carriers handle standard furniture assembly — bed frames, sectionals, dining sets, case goods, and similar items. We confirm scope during onboarding so your customers know exactly what to expect at the door.

Every piece is blanket-wrapped and secured. Our network of motor carriers are experienced in proper lift protocols and handling standards for finished wood, upholstered goods, and high-gloss surfaces. We track damage rates across every lane and hold ourselves to a 97.3% damage-free delivery standard.

Yes. Our network covers 100% of U.S. ZIP codes, including rural and secondary markets. No exceptions, no coverage gaps.

Powered by Onward, our network gives customers real-time updates and tight delivery windows — not half-day holds. Your team also has visibility into shipment status from the DC to the door, so you’re not fielding status calls from customers.

Our network of motor carriers works to resolve issues at the point of delivery. When they can’t, our operations team steps in. We don’t consider a shipment closed until the customer does.

Yes. Riverstone coordinates both delivery-paired removal and standalone returns pickups. We manage the scheduling, coordination, and customer communication — pickup is handled by carriers within our network.

Yes. We coordinate old furniture removal as part of the delivery appointment — relevant for warranty replacements, trade-in programs, or any scenario where the customer needs the previous piece removed.